General Terms and Conditions of Business

Confirmation of Booking
A written confirmation from the client to proceed with the event will be taken as acceptance of our estimate and terms and conditions. Once a booking has been made, we reserve staff and kitchen time to fulfil the contract. Cancellation charges are payable for any cancellation of a confirmed event.

Numbers, Estimates and Quotation
All prices quoted for are based on your estimated number of guests, and any changes in numbers may affect the menu price. Guaranteed numbers should be supplied 7 working days before the function. The charge will be made on the guaranteed number, or actual number attending, whichever is the greater.

Payment
Unless otherwise agreed, a deposit of 10% of the quoted cost is required as confirmation of the event. Full settlement of invoices is due by return post on receipt of final invoice, or before the event date. V.A.T is payable on all charges at the prevailing rate.

Cancellation
Your deposit is non-refundable. If for some reason your event is cancelled after booking, you will be invoiced in accordance with the following schedule:

Up to 28 days before the function- loss of deposit only
28-7 days before the event - invoiced 50% of the total
7 days prior to the event - invoiced 80% of the total

Equipment Hire

If hire is required, the client is responsible for the loss/damage or security of the goods from the time of delivery until they are collected by the company's or sub-contracted company's employees. Linen which is burnt through candles or guests cigarettes will be charged full price for replacement if the linen is un-repairable. A waiver can be paid in advance so no charge would be incurred if linen was damaged. No responsibility can be accepted for injury caused by the unauthorised use of equipment hired.