Terms and Conditions

Confirmation of Booking

Once a booking has been made, we reserve staff and kitchen time to fulfil the contract. Cancellation charges are payable for any cancellation of a confirmed event.

Numbers, estimates and quotation

All prices quoted for are based on your estimated number of guests, and any changes in numbers may affect the menu price. Guaranteed numbers should be supplied 14 days before the function. The invoice will be made on the guaranteed number, or actual number attending, whichever is the greater.

Payment

A deposit of £1500.00 is required as confirmation of the event. Once received a receipt will be issued, and this figure will then be taken off the final invoice.

Full settlement of the final invoice is due by return post.

Cancellation

Your deposit is non-refundable. If for some reason your event is cancelled after booking, you will be invoiced in accordance with the following schedule:

  • Up to 28 days before the function: loss of deposit only
  • 28-7 days before the event: invoiced 50% of the total
  • 7 days prior to the event: invoiced 80% of the total

Linen

Linen which is burnt through clients candles or guest’s misbehaviour, and which is found to be un-repairable, will be charged full price for replacement.